Member Web Portal

The Member Web Portal allows you to:

  • Submit claims online
  • Check the status of your claim
  • Access to your claim history available plan balances
  • Update your personal information
  • Enroll in reimbursement via direct deposit

NOTE: Not all employers offer access to their plan through the portal. If you are participating in a San Francisco Health Care Security Ordinance Plan, you do not have access to the Member Web Portal.

Portal Registration Instructions

After clicking the register button, complete the registration form. Choose a username and password and enter the required demographic information:

  • Your Employee ID is your Social Security Number with no spaces or dashes.
  • Your Employer ID can be found on your Benefit Summary or by contacting us.

Need assistance with the Member Web Portal? Please call 415-526-1401 for assistance or email